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Tag: Free Services

why onstar is worth the money

Why OnStar Is Worth the Money

Onstar can help in more ways than you think. When it comes to driver assistance and vehicle to smartphone connectivity, GM’s OnStar is at the top of the pack. This system provides a host of features to drivers from emergency help to hands-free calling and everything in between. 

Available in different plans and options, here are some of the features OnStar offers:

  • Connectivity: You can stay connected with your preferred car dealership and keep them up-to-date on your vehicle’s needs. You’ll get alerts for recalls, diagnostic information, and maintenance reminders. GM also provides marketplace offers through all new OnStar capable vehicles.
  • Remote control: Start your car, lock the doors, and check the fuel levels all from the OnStar app.
  • Unlimited Data: OnStar allows for personal and emergency phone calls through their system. This means you’ll have a way to reach help or family if you forget or lose your phone. There are also options for in-vehicle Wi-Fi hotspots allowing other devices to connect.
  • Safety & Security: OnStar also looks out for its drivers in the event of accidents, poor weather conditions, stolen vehicles, and other safety and security needs.

Advisors are ready to help, 24/7

OnStar is staffed by specially trained professionals, including OnStar Emergency-Certified Advisors, who are available to help at the push of a button. Whether you push the blue OnStar or red Emergency button, the OnStar difference is the availability of a real person on the other end who can help in your time of need.

Added peace of mind in an emergency

If you or someone in your vehicle experiences a medical emergency or if you see someone else who needs help, push the red Emergency button for a priority connection to an Advisor who is certified to provide Emergency Medical Dispatch assistance. He or she can contact first responders and provide certain types of medical assistance until help arrives.

Request Roadside Assistance if you need a helping hand

If you need help changing a flat tire, need a tow or are stranded, push the blue OnStar button to request Roadside Assistance. An Advisor can help find and contact the closest available service provider.

Thwart car thieves

If your vehicle is stolen, OnStar can help locate the vehicle and work with authorities to help recover it. First, file a police report. Then, call OnStar at 1.888.4ONSTAR (1.888.466.7827). Using Stolen Vehicle Assistance, OnStar Advisors can help law enforcement recover your vehicle quicker and safer.

Find your way while focusing on the road ahead

Finding your way just got easier. If you’re lost or need help finding a specific destination, push the blue OnStar button and an Advisor can download Turn-by-Turn directions to your destination — using a database of more than 14 million points of interest.

Help is just a button-push away with Crisis Assist

If you’re caught in extreme weather, a natural disaster or other crisis, you can push your blue OnStar button and an Advisor can provide help with our Crisis Assist services. These include providing driving routes away from danger, finding shelter or lodging, and even contacting family members for you. Remember, if you ever feel like you’re in danger, always push the red Emergency button.

Some alerts are automatic

It’s nice to know that if you’re in a detected crash, Automatic Crash Response can automatically alert an Advisor who can direct help to your vehicle’s location — even if you can’t ask for it yourself.

You can help others too

If you witness an accident or see someone injured, you can push the red Emergency button and OnStar can request help for them. We call this being a Good Samaritan, and it’s another way we encourage everyone to be safe out there.

Chevy Offers Free OnStar Services for Winter Protection

Chevrolet Offers Up to 3 Free Months Of ONSTAR Service

General Motors has announced it is offering up to three months of free OnStar service to over 19 million eligible Chevrolet customers.

As a cold winter with above-normal snowfall is forecasted1, Chevrolet is providing customers with a little extra peace of mind. The automaker says this free of charge offer will give owners “an extra layer of security during the winter months, which can bring dangerous driving conditions with heavy snowfall, ice and freezing rain.” Starting today, Chevrolet is offering up to6 three complimentary months of OnStar2 safety and security coverage to more than 19 million eligible customers.

The offer gives owners an extra layer of security during the winter months, which can bring dangerous driving conditions with heavy snowfall, ice and freezing rain. The services available, such as Automatic Crash Response3, Roadside Assistance4, Emergency Services5, Crisis Assist5 and access to a live advisor at the push of a button, can help owners feel more secure on the road when driving conditions worsen.

“These services can help Chevy customers drive with confidence during some of the most dangerous times to be on the road,” said Paul Edwards, U.S. vice president of Chevrolet Marketing. “With OnStar, we’re bringing peace of mind to owners, knowing that an advisor is ready to help.”

To receive these services, eligible Chevrolet owners should push their blue OnStar button and tell the advisor that they’d like to enroll in Chevy’s complimentary OnStar Safety & Security4 offer. The advisor will automatically provide one month of OnStar safety and security services at no cost, and two additional months of coverage if the owner puts a credit card on file for monthly auto renewal6 in a plan.

The offer is available for any eligible, properly equipped 2006 and newer Chevrolet vehicle with inactive OnStar service. The enrollment period ends on Jan. 23, 2019.  

1According to the Farmers’ Almanac.
2
See onstar.com for details and limitations. Services vary by model. Service plan required.
3OnStar links to emergency services. Not all vehicles may transmit all crash data.
4Roadside services provided by Allstate Roadside Services for vehicles only. Limitations and restrictions apply.
5OnStar plan, working electrical system, cell reception and GPS signal required. OnStar links to emergency services. See onstar.com for details and limitations.
6Offer requires that you associate an approved payment method on file to your account and authorize recurring payments for your service plan. The amount and frequency of each recurring payment are based upon the service(s) and payment interval(s) you select from the options provided. You may cancel at any time by pushing your blue OnStar button or by calling 1.888.4ONSTAR (1.888.466.7827).