Do I have to push a button to activate Automatic Crash Response?
No. In certain types of crashes, your vehicle’s built-in sensors are designed to automatically alert an OnStar advisor who will attempt to immediately connect with your vehicle.
FAQ
How do I connect to the Wi-Fi Hotspot?
Start a Wi-Fi network search on your device and select your vehicle hotspot when listed. Enter the password when prompted. Also you can watch on youtube
How to connect to Wi-Fi in your Chevrolet
How to connect to Wi-Fi in your Buick
How can I check how much data I have remaining?
You can find out how much data you have remaining with your myChevrolet, myBuick, myGMC or myCadillac Mobile App.* You can also visit your vehicle Owner Center and select Manage Wi-Fi Hotspot in the Quick Help section. Additionally, you can push the blue OnStar button and ask an Advisor.
* Mobile App available on Apple App Store and Android Play Store. Service availability, features and functionality vary by vehicle, device and the plan you are enrolled in.
What is the data trial ?
Members who purchase an eligible Wi-Fi equipped Chevrolet, Buick or GMC vehicle can receive one month trial or 3 GB of 4G LTE data trial; Cadillac vehicle can receive three months trial or 3 GB of 4G LTE data trial * (whichever comes first). OnStar is available on more than 30 GM vehicles. Browse vehicle availability by selecting a brand for details and limitations.
* Data trial service varies with conditions and location. Requires active service plan and paid AT&T data plan. Vehicle must be on or in the accessory position for Wi-Fi to function.
What is the data limit?
Your first three months or 3GB of data (whichever comes first) are included with the purchase of your vehicle. After that, you can purchase plans for as low as $5/month*.
You can browse all plans on your owner centre and myGM app. Login page for your owner centre: Browse plans
* Plus tax. Credit card payment required for monthly service plans.
Can I change the SSID and password for my Wi-Fi Hotspot?
SSID, network name and Wi-Fi hotspot name all refer to the same thing. You can change the name of your hotspot and password in the Wi-Fi Hotspot menu listing of your vehicle’s mobile app. You can also visit your vehicle Owner Center website and select Manage Wi‑Fi Hotspot in the Quick Help section. Alternatively, you can press the blue OnStar button in your vehicle.
What is SSID or Passphrase?
SSID is a technical term for your network name and represents “service set identifier”. SSID, network name and Wi-Fi hotspot name all refer to the same thing. The SSID is the name of the Wi-Fi Hotspot for the vehicle and the passphrase is the password associated with the hotspot